We believe in keeping things simple, fair, and transparent.
Payment Method
• At the moment, we accept bank transfer only.
• Any approved refunds will be processed via bank transfer.
Custom-Made Items
• Custom-made products are created specifically based on your request.
• Because of this, custom orders are non-refundable and non-returnable.
• Please review all custom details carefully before placing your order.
Non-Custom (Ready-Made) Items
• Refunds are available for non-custom items if requested within 7 days of receiving the product.
• Items must be unused and in their original condition.
• Refunds will be processed only after the product has been returned and received by us.
Damaged or Incorrect Items
• If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with clear photos.
• Depending on the situation, we will arrange a replacement or refund.
Refund Processing
• Once the returned product is received and inspected, the refund will be processed via bank transfer within a reasonable timeframe.
• Customers will be asked to provide correct bank details for the refund.
If you have any questions, feel free to reach out—we’re always happy to help.